FAQs
FAQ Categories & Questions
🧠 Learning & Development
How do reusable books help my child's brain development?
Reusable books encourage hands-on repetition, improving memory retention, handwriting, and confidence in early learning.
Are your books suitable for children with learning delays or ADHD?
Yes, our books support multisensory learning, ideal for kids who benefit from repetition and tactile engagement.
How many languages do the learning books support?
We offer books in English, German, Spanish, Arabic, and French—perfect for multilingual homes or early language exposure.
At what age can my child start using these books?
Our books are ideal for kids aged 2–8, depending on the topic (alphabet, math, or drawing).
🧩 Fun & Creativity
How do erasable tablets and drawing pads boost creativity?
They give children endless space to explore, draw, and imagine without the waste or mess of paper.
Can these be used for car rides or travel?
Absolutely! They’re lightweight, durable, and mess-free—perfect for travel or quiet time.
What kind of markers or pens are used?
Our books come with child-safe, non-toxic, water-based pens designed for easy wipe-off and reuse.
Are there any drawing guides included?
Yes, some of our books include basic shape tracing and guided lines to help kids learn drawing fundamentals.
🛡️ Safety & Quality
Are the materials safe for toddlers?
All our products are made from certified non-toxic materials and safe for young children under supervision.
How durable are your books?
They are designed to withstand bending, scribbling, and daily wear—ideal for preschoolers.
Can the pages be torn or damaged easily?
Our pages are made from tear-resistant, water-wipeable materials that last longer than regular books.
Do you test your products for EU safety standards?
Yes, we comply with all major EU safety regulations and certifications.
📦 General FAQs (Store Policies, Shipping, etc.)
How long does shipping take?
Shipping within Germany takes 2–4 business days. EU orders may take 5–7 days.
What if I receive a damaged or defective product?
Contact our support within 7 days of delivery for a free replacement or refund.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email.
Do you offer international shipping?
Yes, we ship across the EU, UK, and USA with reliable courier partners.
But at this moment only in the UK.
Where are you based?
Our company is registered in the UK, and we fulfill orders from Germany.
Can I return my product?
Yes, we accept returns within 7 days of delivery. Items must be unused and in original condition.
How do I contact customer support?
Email us at info@learnplaylabs.com or use the contact form on our website.
Are you GDPR compliant?
Absolutely. We follow all GDPR regulations to protect your personal data.